Operational Manager – Hospital Operations

Location: Barabanki U.P.

Experience: 3–7 years (Hospital/Healthcare Industry)

Shift: Day shift

We are seeking an experienced Operational Manager for Hospital Operations who will be responsible for overseeing day-to-day functions, improving efficiency, ensuring compliance with healthcare standards, and leading teams across multiple hospital departments.

Key Responsibilities

  • Oversee day-to-day hospital operations, including patient services, staff coordination, and facility management.
  • Ensure smooth functioning of OPD, IPD, diagnostics, pharmacy, and support services.
  • Monitor and improve operational efficiency, patient satisfaction, and service quality.
  • Coordinate with doctors, nursing staff, paramedical teams, and administration.
  • Handle vendor management, medical equipment maintenance, and inventory control.
  • Prepare and maintain reports (MIS, patient flow, occupancy, billing, and compliance).
  • Ensure adherence to healthcare regulations, NABH/JCI standards, and safety protocols.
  • Supervise on-ground activities, audits, and emergency support (bike required for field coordination).
  • Train, guide, and evaluate staff to maintain service excellence.
  • Support hospital management in strategic planning, budgeting, and process improvement.

Required Skills & Qualifications

  • Graduate/Postgraduate in Hospital Administration, Healthcare Management, or related field.
  • 3–7 years of experience in hospital/healthcare operations (mandatory).
  • Strong leadership, problem-solving, and decision-making skills.
  • Excellent English communication skills (verbal and written).
  • Proficiency in MS Office (Excel, Word, PowerPoint).
  • Must own a bike with valid license for operational visits.
  • Familiarity with hospital software (HMS/ERP) preferred.

Preferred Qualifications

  • Experience with digital healthcare transformation projects.

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